“Save yourself the hassle and take a cab or uber. My ride was not waiting and I was contacted with the statement that my flight was late so the shared ride left. My flight was late, but I was outside well before my scheduled time. I was polite as possible explaining that I had been traveling for over 30 hours and needed to get to my hotel. I was told I needed to wait for the next flight to arrive e and get bags which was estimated at one hour longer. I asked if I would get a refund if I made other transfer arrangements. The responses was a hard…”

“After a 15 hour flight I wanted to have an easy time of it at the airport so I had booked a private airport transfer thru Viator. I provided all of my travel information. When I was waiting for my luggage I got a text from the transportation company asking me to let him know when I was supposed to arrive. I told him I was already in Sydney waiting for luggage. He then directed me to get my luggage and then leave the airport and walk 5/7 minutes away (mind you it was also raining) to be picked up in front of a hotel. He also said to text…”

“Very convenient service. We met our driver at arrivals at the company desk and he waited for everyone from our flight to check in for the transfer. He was friendly and very helpful with the luggage. He got us to our hotel safely and quickly. Recommend this service”

“Our driver was great. He gave us some good spots to go visit and eat. He was very kind and great driver.”

“Efficient service and competent drivers , delays due to roadworks between Palm Cove and Port Douglas”

“All easy and helpful, thanks Simon for the stories along the way 😁 Easy to book and find at airport, friendly greeting at desk also !”

“Make sure you have their number handy, to let them know you are ready, I waited and waited for pick up and arrival and departure, too much mucking around, having used the firm before was not happy”

“Lovely driver who provided lots of information during the drive. The guy sitting in front of me on his phone prevented me from off it and so a microphone would be great. Good pick up.”

“Efficient service. Met at the arrivals hall in Cairns, and driven safely to Palm Cove. The minibus was clean, the driver was friendly.”